IT is a Process… Not a Project…

Simple, Scalable, ROI Effective

All In One IT DepartmentOPENRSM offers a remotely managed IT department for small and medium businesses. You’ll get your own IT director, high-quality support, and access to a team of experts – all at a fraction of the cost of hiring your own.

Proactive ManagementDo away with updates, upgrades, software patches, and unpredicted hardware failures.  OPENRSM implements continuous monitoring, updating, and infrastructure planning that provides solid operations and predictable costs.

Vendor Management OPENRSM provides a valuable interface between vendors and your business.  We frequently can secure better rates on software licensing, hardware, and data services due to our experience and reputation in the IT field.   We provide a single point of contact that sorts thru multiple solutions and vendors to provide you with “apples to apples” comparisons and realistic, actionable, advice making the entire process of maintaining your infrastructure far easier..

Peace of MindAs a OPENRSM client, you gain tremendous peace of mind, having the knowledge that we are making sure everything pertaining to your network security and reliability is handled properly, so you don’t have to worry about it. You have a business to run. We’ll take care of your computers.

Free Network Evaluation

Our Professionals will give you honest help, no charge

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Proactive Umbrella Support

We install our remote support software and accept the responsibility for managing your computer infrastructure

Single Point of Service

If dealing with your internet, email, web hosting and software vendors feels like your riding a merry go round. At OPENRSM, everything is our issue. If anything is outside of our control, we’ll deal with your technical vendors on your behalf.

Affordable Expertise

Our team of experts, technology partners, and vendors work together so you have the advantage of your very own IT department at a fraction of the cost of hiring your own technology team. And, gain access to a higher level of expertise.

Improve Productivity

We’ll help you make your business more competitive and efficient by using technology in ways your competitors cannot.

Reduced Downtime

Typical IT support relies on your systems breaking, having issues, needing updates for them to charge you big $$$ for "emergency" services. Our business model relies on minimizing issues, reducing downtime, keeping your company online and working at it's best.

Peace of Mind

Worrying about phishing attacks, network penetration, the integrity of your data, backups, and hardware is a thing of the past with OPENRSM. We implement the tools, services, and procedures to keep your data secure, backed up, and ready for anything.


Learn something new


What does OPENRSM do?

OPENRSM is more than another Managed Service Provider that manages and assumes the responsibility of a defined set of IT and technology management services. It is a strategic method of improving operations along with the business experience, market knowlege, and strategic planning and consulting that can truly help a business reach for and attain “the next level”.


Does OPENRSM replace my IT Department?

In most cases, it is much more effective to work WITH your IT people to offload day to day management of your IT infrastructure and resources.  Freeing them up to work with our specialists on implementing profitable processes instead of dollar sucking projects.


What kind of companies use OPENRSM?

Businesses of all sizes and industries use OPENRSM for a variety of reasons.  Small to medium size companies use is to provide full IT services so they can focus on their core business and maintain operational cost control.  Larger companies leverage our ability to augment the in house IT staff, where we handle the more day to day tasks and free up resources to implement more strategic activities.  Companies that need 24x7x365 monitoring and alert will engage us to provide and assist with that coverage.


What about onsite support?

The vast majority of IT issues can be handled remotely, however there are always things that can only happen on site. When that need need arises, we come to you to handle those issues..


What kinds of things can OPENRSM help us with?

OPENRSM maintains expertise in many areas.  Generally speaking, if it communicates on a data network, we can help.  Security, Monitoring and Maintenance, Strategic Planning, Product evaluation and implementation are all areas that we routinely help our customers with.

"Scott is one of those rare but true geniuses. He can easily understands both business and technology and articulates brilliant strategies to meld them together to make great business solutions. Scotts abilities don’t stop at just architecting great ideas – he’s a first class implementor and expert at knowledge transfer/education too! Working with Scott is always truly a pleasure. It’s always a learning experience, he always does exactly what he says he will and he’s a helluva nice guy too!"

Stewart Alpert

"Scott is that rare mix of visionary, entrepreneur and practical leader who sees beyond the bottom line to the wide range of possibilities coming over the horizon."

Casey Van Bronkhorst · Owner at Perfectly Shaped World

"Scott Medlock is a great person with an even greater mind. You will find that he knows much about business… how its run, what it means to set your sites on doing the very best for any project, and how to get that across to those he mentors. You won’t go wrong by learning from someone that I consider the best in his field."

Pamela Gher Jackson, Angel & Co. Enterprises, Inc.

"Scott is one of a kind – he has the ability to see the business inside of technology and how that can impact the bottom line. I have worked with Scott for the last 12 years and can honestly say that Scott is one of the most talented engineers I know and his ability to get the whole picture is a true talent! He would be an asset to any business or organization!"

Shane Naugher · Owner at DaZZee Integrations

"Scott can not only get the job done for you. He can also train your staff in the things they can do to help reduce your dependence on outside help. He can set it up, then hand off the daily tasks to your staff, if you desire, so he can concentrate on the big issues, should they arise, or he can keep the daily tasks and leave you to do what you do, to the best of your abilities."

Paul Miille · Buena Vista University

"Scott is an impressive communicator with exceptional people skills and highly creative and innovative ideas. His excellent level of customer satisfaction relative to his unique talent and dedication are second to none… On a more personal note, I have known Scott for many years, and can attest to the fact that you won’t find a nicer guy anywhere…"

Sandra Stone


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